These Terms of Use apply when customers visit, browse or use the HoteMax website. HoteMax is operated by HOTE MAX PTY LTD.

By using the website, customers agree to use it in a lawful, reasonable and respectful way. If a customer places an order, the Terms of Sale also apply.

Website Information

HoteMax provides online store information including product categories, product listings, prices, images, descriptions, checkout access, account features, customer care pages and support contact details.

We aim to keep information accurate and current, but product information, images, specifications, accessories, packaging, availability and prices may change without notice.

Acceptable Use

Customers must not:

• Use the website for unlawful, misleading or fraudulent activity
• Attempt unauthorised access to accounts, systems or checkout functions
• Interfere with website security, availability or performance
• Submit false, incomplete or misleading information
• Copy store content in a way that misleads customers or damages HoteMax
• Upload malicious code, spam or automated abuse
• Use bots, scraping or automated ordering in a way that harms the store

Accounts And Customer Information

If customer accounts or checkout profiles are used, customers are responsible for keeping login details secure and providing accurate information. HoteMax may take reasonable steps to protect accounts and may restrict access where misuse, fraud or security concerns are suspected.

Product Content

Product photos are provided to help customers understand the product. Colours, scale, packaging, accessories and presentation may vary depending on screen settings, supplier updates, product batch and listing changes.

Customers should read product descriptions and contact HoteMax before purchase if a specific feature, compatibility point or accessory is essential.

Intellectual Property

The HoteMax name, logo, website design, store layout, page content, images, graphics and other materials are owned by or licensed to HoteMax unless stated otherwise. Customers may use the website for personal shopping purposes but must not copy, reproduce or reuse store content without permission except as allowed by law.

Customer Reviews And Submitted Content

If HoteMax allows reviews, questions or other customer-submitted content, customers must ensure the content is lawful, accurate, respectful and not misleading. HoteMax may moderate, remove or decline content where appropriate.

Third-Party Services

The website may use third-party services such as Shopify, payment providers, delivery partners, analytics tools, email tools and security services. Those services may have their own terms, privacy policies and operating requirements.

Website Availability

HoteMax aims to keep the website available, but access may be interrupted by maintenance, technical issues, third-party services, security incidents, network issues or events outside our reasonable control.

Security

Customers must not attempt to bypass security measures, interfere with checkout, test vulnerabilities without permission or use the website in a way that could harm customers, HoteMax or service providers.

Changes To These Terms

HoteMax may update these Terms of Use from time to time. The version published on the website applies from the time it is posted.

Governing Law

These Terms of Use are governed by the laws applicable in Australia, subject to consumer rights that cannot be excluded.

Contact

For questions about website use, contact the Contact page form.